Canvas / Quiz auto-submitted despite extended due date

Issue

  • Although I extended the due date for a quiz, some students' quizzes were automatically submitted on the original date

User

  • Canvas Instructor

Environment

  • 10185: Canvas

Cause

  • The affected students began the quiz before you made the changes. If students have already started a quiz in Canvas, changes made to the quiz will not apply to them. The requirements and settings of their quiz will be in alignment with the settings applied when they started the quiz

Resolution 

  • If a student experiences an issue due to changes applied to the quiz after they started, you can give the student another attempt
  1. In Course Navigation, click the link for Quizzes
  2. Click the name of the quiz
  3. Click the Settings icon, then select Show Student Quiz Results
  4. Under Students who have taken the quiz, click the name of the student whom you want to allow an extra attempt
  5. Click the Allow this student an extra attempt button

 

Notes

  • Miami Online offers Canvas training
    • Office hours and support will be offered throughout each term. Look for an announcement in Canvas and an email to all faculty.
    • Resources for using technology. guides, and best practices can be found on the Miami Online website
  • Visit the Canvas Status Dashboard to check performance information for Canvas services
  • Instructure provides up-to-date instructor documentation and instructions for Canvas

 

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