Canvas / Site does not load correctly

Issue

• My Canvas site isn't loading anything correctly. All of my other myMiami sites are working just fine — it's only Canvas

User

• Canvas Instructor

Environment

• 10185: Canvas

Resolution

• Canvas supports the current and first previous major releases of many popular browsers
  • This Canvas Guide article tells you everything you need to know about browsers, required components, plug-ins and extensions, and privacy settings
• Most Canvas loading issues can be solved with the following:
  • Update to the most current version of your preferred browser
  • Confirm that all updates for your computer's operating system are installed

Notes

• This Canvas Guide article gives info on the basic computer specs required
• Java Help Center maintains end-user support documentation for Java software and its components
  • Visit the Java Help Center for solutions to frequently reported issues and error codes
     
• Miami Online offers Canvas training
  • Office hours and support will be offered throughout each term. Look for an announcement in Canvas and an email to all faculty.
  • Resources for using technology. guides, and best practices can be found on the Miami Online website
• Visit the Canvas Status Dashboard to check performance information for Canvas services
• Instructure provides up-to-date instructor documentation and instructions for Canvas
  • Browse all Canvas Guides by product or see the Canvas Instructor Guide