Popular Services
Support of University-owned computing devices.
Need additional help or requesting something you cannot find in the service catalog? Use Live Chat to speak to an advisor.
The Miami ID is the official university identification, providing students, faculty, and staff access to essential campus services. While Miami University has transitioned to a Digital ID as the default format, physical ID cards remain available upon request. The ID allows access to campus buildings, meal plans, MUlaa debit accounts, recreation centers, library services, and more.
FBS Divisional offices will use this form to request specific help from FBS-IT that is NOT related to Miami desktop software or hardware or questions about email or other programs that are in general use across the entire university. For that, please contact IT Help via normal methods (phone, chat, or email).
Requests for FBS-IT Help are typically fulfilled within 4 business days, though certain reporting changes will take longer.
Best effort software support of student and staff personally-owned computing devices.
MUprint is Miami University's campus-wide printing service, providing convenient, self-service printing options for students, faculty, and staff. Whether you need to print coursework, administrative documents, or personal materials, MUprint offers accessible printing solutions at various locations across campus.
Miami University provides approximately 90 channels of entertainment, information, and educational television programming via streaming and a more traditional cable television in very limited situations. All students living in residence halls have automatic access to the Miami University - personal streaming service. The Miami University Community streaming service is available in select common areas or administrative conference rooms, or individual faculty or staff offices. Traditional cable television service still available in a limited number of buildings (Marcum conference center and some athletic facilities)
Miami University provides a secure and reliable wired (Ethernet) Internet connection across all campus buildings. This service ensures that faculty, staff, students, and guests have consistent access to the university's network and the broader Internet, supporting academic, administrative, and personal activities. For some use cases, ,using a wired Internet connection is superior to a Wi-Fi connection.
IT Services provides web, application, data, and server hosting including data integration services for commercial, open-source and, in-house developed solutions for the Miami University community.
Reliable and secure email service provided through Google Gmail App.
Miami University offers High Performance Computing (HPC) services, frequently called the RedHawk Research Cluster, to support research. teaching, and data-intensive projects that require advanced computing power beyond what a typical desktop or laptop can provide. HPC enables users to run large-scale simulations, analyze big data sets, and process complex scientific calculations efficiently and securely.
Service provides support of the teaching and learning experience through the provision and support of a standard package of classroom technologies.
A Virtual Private Network (VPN) employs encryption and other security means to secure your data when using your computer through public network access (wired or wireless) off campus.
The Student Information System (SIS) provides the foundational technology platform that supports student records, academic progress, course registration, and other key student lifecycle processes. The SIS is the system of record for all academic and enrollment data for undergraduate and graduate students at Miami University.
Miami is actively transitioning from our old SIS, primarily Banner, to Workday Student. This service centers on the future target in Workday Student, Miami’s modern cloud-based student information platform, and includes other integrated systems and tools that enable academic planning, advising, registration, grading, and degree progress tracking.
Allows faculty and staff to make permanent and convenient paper documents and records useful to complete work assignments and create durable records for record retention purposes and information distribution.
Student, faculty, and staff gain entry to buildings and rooms across all electronically controlled Miami campus doors using their Miami ID card or a mobile app.
Miami University provides access to Google Forms for simple surveys and Qualtrics, a powerful online survey platform, to support academic research, administrative assessments, and student projects. Qualtrics enables users to design, distribute, and analyze surveys efficiently, facilitating data-driven decision-making across the university community.
An electronic mail list is a tool that distributes a single electronic mail message to multiple recipients, whose email addresses are maintained in one central list.
Allows departments and divisions to make data-informed, proactive decisions using institutional data through OAS or independently through Tableau.
The Accessible Technologies service, provided by the AccessMU Center, works to ensure equal access to digital resources for all members of the Miami University community, including students, faculty, and staff with disabilities. The service offers guidance on creating accessible digital content, procuring accessible technology, and utilizing assistive tools to enhance inclusivity.
Provides teleconferencing and video conferencing for the Miami University community.
Miami University utilizes an Enterprise Resource Planning (ERP) system to integrate and manage core institutional processes, including human resources, finance, payroll, procurement, and student information. In 2024, the university transitioned from its legacy Banner system to Workday, a modern, cloud-based ERP platform. This transition aims to enhance operational efficiency, data accuracy, and user experience for faculty, staff, and students.
Miami University offers support for conference room technologies to enhance collaboration, teaching, and administrative meetings. This service ensures that conference rooms are equipped with the necessary audio-visual (AV) tools and are functioning properly for both in-person and hybrid communication needs.