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Service Desk
Service Desk
Provide first point of contact for incident management and request fulfillment. AKA IT Help
Articles (1)
Service Desk Function
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Popular Articles
Configuration Item Owner Handbook
Service Asset and Configuration Management (SACM) Practice
Service Level Management Process
Self-Guided Service Review
Index of Formally Defined ITSM Practices
Recent Articles
Configuration Item Owner Handbook
Project Portfolio Management (Value Engineering) Process
Service Desk Function
Index of Formally Defined ITSM Practices
Self-Guided Service Review
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